+264 (0) 81 143 5166 info@petwa-med.com   Privacy Policy
+264 (0) 61 221 261

Last Updated: 13 March 2025

1. Introduction CALLMED (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect personal information when you use our application, which integrates with Google Calendar and Google Meet to facilitate online consultations.

2. Information We Collect We collect and process the following types of information:

  • Personal Information: Name, email address, and contact details.
  • Google Calendar and Google Meet Data: We access your Google Calendar events and Google Meet links solely for scheduling and managing consultations.
  • Patient Information: If applicable, we collect medical or consultation-related details to facilitate online consultations.
  • Usage Data: Information on how you interact with our application, including device information and IP address.

3. How We Use Information We use the collected data to:

  • Schedule and manage online consultations via Google Calendar and Google Meet.
  • Send appointment reminders and notifications.
  • Improve our services and user experience.
  • Comply with legal and regulatory requirements.

4. Data Sharing and Disclosure We do not sell or rent personal information. We may share information with:

  • Service Providers: Third-party vendors assisting in application functionality (e.g., hosting, analytics, and communication services).
  • Legal Authorities: If required by law, regulation, or legal process.
  • User-Authorized Third Parties: When explicitly consented to by the user.

5. Google API Compliance Our application complies with Google’s API Services User Data Policy, including Limited Use requirements:

  • We only use Google Calendar and Google Meet data to provide scheduling and consultation services.
  • We do not transfer Google data to third parties except as necessary for core functionality.
  • We do not use Google data for advertising purposes.
  • We implement industry-standard security measures to protect user data.

6. Data Security We take appropriate security measures to protect personal information, including encryption, access controls, and secure data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. User Rights and Choices Users have the following rights regarding their personal data:

  • Access, update, or delete personal information.
  • Revoke Google Calendar and Google Meet access at any time through Google Account settings.
  • Opt-out of certain communications and data processing activities.

8. Data Retention We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Third-Party Links Our application may contain links to third-party services. We are not responsible for the privacy practices of these external sites.

10. Changes to This Privacy Policy We may update this Privacy Policy periodically. Users will be notified of significant changes through in-app notifications or email.

11. Contact Information If you have any questions about this Privacy Policy, please contact us at:

ERF 7285, Rhino street, Windhoek, Namibia, Africa

Phone: +264 (0) 81 143 5166

E-mail:info@petwa-med.com

Website:https://www.petwa-med.com

By using our application, you agree to the terms of this Privacy Policy.