At Petwa Medical Practice, we strive to provide the best care to our patients. To help us serve you better, please be aware of our cancellation policy for online consultations:

Notice period:

We kindly ask that you provide at least 24 hours notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to another patient in need.

Cancellation fees:

Cancellations made less than 5 hours before the scheduled appointment may incur a cancellation fee.

No-Show policy:

If you do not attend your scheduled online consultation without prior notice,a consultation fee will be applied to your account.

Exceptions:

We understand that emergencies can happen. If you have a sudden change in circumstances, please contact us as soon as possible, and we will do our best to accommodate you.

Thank you for your understanding and cooperation.